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/trust · data boundary

Know where your data goes, and who operates your system

Before a project starts, we map data paths, access rights, update routes and shared responsibilities with your team. The boundary depends on the architecture and contract; this page is a decision aid, not a blanket security guarantee.

Data boundary — make each path explicit

The proposed default is to keep business payload inside the customer's environment. Every exception is named, approved and recorded for the deployment.

Data boundary — make each path explicit
Data or activityProposed default locationConditions to agree
Images, documents, prompts and answersInside the customer's systemExternal connector or cloud path is an explicit exception
Application and audit logsInside the customer's logging boundaryRedaction, retention and named readers
Health metrics and telemetryInside the customer's monitoring boundaryOnly approved fields may leave the site
Package and model updatesApproved channel or offline importConnected update, checksum and rollback path
Support session and remote accessDisabled until customer approvalApprover, least privilege, expiry and audit record
Backup and restore artefactsLocation named in the delivery scopeEncryption, retention, restore test and cost owner

Public examples never include real IP addresses, hostnames, credentials, vulnerability details or an unapproved customer diagram.

Deployment options carry different outbound paths

Offline, connected on-premise and hybrid are separate architecture choices. A status is recorded per mode as proposed, tested or supported; evidence for one mode does not automatically cover another.

Offline inference

proposed

Inference can run without an external API call during the workflow when the model, runtime and dependencies are installed locally.

Outbound activity still needs a plan for installation, offline updates, backup and approved support.

Connected on-premise

tested

Processing remains in the organisation while a controlled connection may support package updates, approved health signals or remote assistance.

Each destination, field, approver, retention and failure behaviour is tested and recorded.

Hybrid

supported

Local and external components are combined for a named integration, with payload and responsibility boundaries documented per flow.

Hybrid is not fully local: every external payload, reason, dependency and fallback needs an agreed owner.

Access, operations and component controls

Controls are configuration and contract decisions to verify for the deployment, not claims that every project has the same control set.

Access approver and permission

Name the customer approver, role, least-privilege permission and business reason before an operator or support person can access the system.

Access configuration and approval record

Session age and revocation

Time-box support sessions, record start and end, and revoke access when the approved window or work item closes.

Session log, expiry and revocation check

Backup, restore and rollback

Define what is backed up, who can restore it, how a rollback trigger is chosen and which RTO/RPO or exception is agreed.

Restore test and rollback runbook

Ownership and handover

Separate business data, custom code, model artefacts, configuration, operations and acceptance. Handover is recorded rather than assumed.

Delivery inventory and receiving owner

Component and model licence

Record source, version, licence, usage limits and replacement path for third-party code, runtimes, models and weights.

Component/model inventory and licence notices

Limitations and dependencies

Keep untested modes, label quality, hardware, network, safety and third-party dependencies visible until evidence or a contract decision closes them.

Risk register with owner and review date

Shared responsibility is part of the design

  • The customer owns business purpose, lawful data use, access approval, operational acceptance and decisions about stopping or changing the workflow.
  • The delivery team documents the agreed architecture, redacts examples, follows the approved boundary and reports evidence and limitations.
  • Third-party cloud, network, hardware and component owners remain responsible for the parts named in their own terms; they are not silently transferred to us.
  • Remote support is optional and time-boxed. The customer can revoke it, and the session record is retained according to the agreed policy.
  • Security, privacy and safety sign-off remains with the organisation's authorised owner; we provide inputs and implementation evidence.

Assumptions to resolve before sign-off

  • Architecture and network tests are deployment-specific; a diagram or test from another site is not proof for this one.
  • Telemetry can contain sensitive context even when it is not the business payload, so fields and retention need an owner.
  • Local inference may remove an API dependency but does not remove hardware, electricity, update, licence or operations cost.
  • No claim on this page means certified, compliant, invulnerable, zero egress or zero lock-in without a named control and evidence.

Trust questions we answer before the workshop

Does local AI mean data can never leave the organisation?

It depends on the installation and integrations. We map business payload, logs, telemetry, updates and support before confirming the boundary.

Do customers receive all source code and model artefacts?

The delivery inventory separates custom code, third-party components, model artefacts and configuration. Rights and licences are agreed item by item.

Does running a model locally have no usage cost?

It may avoid an API token charge for inference, but hardware, electricity, maintenance, licences, updates and replacement still need an owner and budget.

Will customer data train a shared provider model?

The proposed default is no. Any different purpose requires a separate purpose, permission and contract boundary; it is never implied by a local deployment.

Review the boundary before choosing a build

Bring the workflow, data categories, existing systems, access approver and decision owner. We will start with a scoped architecture or operations conversation and link the legal documents that govern the work.

Review metadata: proposed content structure; confirm deployment-specific controls, owner and review date in the architecture pack or contract.

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